Returns & Exchanges

We want you to wear your Boston Scally cap with pride, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. If the fit isn't spot on, we'll help you swap it for the right size or provide a full refund.

1

Start Your Request

Visit our online returns portal and enter your order number and zip code to locate your purchase.

2

Choose Your Option

Select whether you would like to exchange your cap for a different size or style, or if you prefer a refund to your original payment method.

3

Print & Pack

Download and print your prepaid shipping label, then securely pack your items in their original packaging to ensure they arrive in good condition.

4

Ship It Back

Drop your package off at any authorized carrier location; once we receive and inspect the item, we'll process your exchange or refund within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing